To begin, you’re going to go through a brief screening process. Betterhelp Counseling Customer Service… and the first question will be if you feel you’re at threat of hurting yourself or others. If that’s the case, you most likely will not be accepted to the platform, instead, you’ll be directed to your local emergency room.
If you suggest that you are NOT at risk of hurting yourself or others, you’ll go into the website to get matched to a therapist. From online platform to online platform, this process might vary. On BetterHelp, they asked me questions like:
Did I desire a counselor with spiritual leanings?
Did I want a counselor that was experienced with the LGBTQ+ community?
Did I prefer a counselor of the same sex?
What my specific psychological health issues were?
I’m not sponsored by or connected with BetterHelp in any way. I wasn’t provided any type of settlement to write this evaluation, I just seemed like the internet needed one by an individual who wasn’t getting a kickback for utilizing the service.
How My Therapist Learnt More About Me
After evaluating my preliminary screenings my therapist started to communicate with me in the virtual counseling space. Here, she would send messages asking me concerns about my childhood, my present struggles, my psychological health history, and any concerns I might have (like how my father has actually been diagnosed with bipolar affective disorder and one of my siblings has actually a detected personality disorder) to help her limit her finest approach for making certain I gain from therapy.
It’s nice due to the fact that now when I’m filling out types at the medical professional and even simply attempting to navigate life, it helps me to have a name for this thing and it helps other providers, from my dental professional to my GP to know how best to treat me based upon this GAD medical diagnosis.
Seeking Help for a Life Occasion
Now, you might not be seeking to online therapy for any type of diagnosis. Maybe you’re going through a difficult time, like a task loss or the loss of a liked one and you wish to speak with a certified counselor to keep your emotional and psychological health consistent. Or possibly you currently understand you have seasonal affective disorder and you’re simply searching for assistance to help you stay with a routine – online therapy is terrific for those things too, you do not need to go into it heavy and hot trying to find somebody to fix you like I did.
This is best when you remain in a circumstance where you might not feel comfy revealing yourself verbally. Possibly you’re squeezing in a session on your lunch break or having your therapist talk you through in the waiting room of your oral cosmetic surgeon.
Far, I nearly constantly select a phone call, that way I’m not including tension to myself trying to clean up my house office however so I’m still getting a more individual way to talk with my therapist besides simply chatting through instant message.
Video calls can be done on any gadget with a camera. I have actually done these a number of times and they’re valuable because in some cases the best way a therapist can assess how you’re doing is by taking a visual survey of you.
my name is nazareth and in today’s video i’m simply going to be talking about my experience with better help um this video is in no chance to discourage any of you guys watching this video to not look for help or guidance or therapy from the service better help this is just my individual experience um so if you need help at all or you’re worrying or whatever if you require recommendations please look for help whether that be with better help or another counseling service please get help therapy and therapy in general is essential and so beneficial um for us since i know personally you know i juggle a lot and you understand my stress and anxiety sometimes it gets the very best of me you understand and it always feels great to have a professional help you know um i’m the type of individual that i do not want to put or vent or put a lot on the people that i love that’s close to me like i do not want to drain them with my problems although i will go to them if it’s something like damaging and i require to discuss you understand however i’m simply not the person to call somebody every day like oh i’m so stressed out or you understand like oh like i simply seem like that’s draining pipes so that’s why i searched for counseling i looked for a therapist um better help was constantly discussed in like other youtubers videos like kelly stamps that i watch i enjoy her um she constantly suggested it or simulated um she was sponsored by them so she would always promote it and i’m like you know what it was a point in my life where like i needed some expert help um simply some guidance just somebody to listen to me um while i vent you know i simply required that help so i was like let me provide better hope a try and um so i joined the regular monthly subscription for about 275 dollars um and i was assigned a therapist and you know she sends out a message that essentially states like um hello welcome um inform me about yourself i sent a short intro about who i am um why i chose betterhelp for help and um so that was that so then she sent me another reaction due to the fact that everything was online so it’s like
i believe it was scheduled for like 3 30 so at 2 30 that day i got an email alert that i have a message from my therapist on the better help site so i log in to learn that she canceled so best then and there i’m like all right like maybe something occurred you understand like maybe it was like a last minute thing that she had to like attend to i’m a very comprehending individual if anything so i was like fine cool like despite the fact that i was extremely delighted to finally speak with her to lastly you know talk to her i resembled okay it’s fine you know so i just raved my day so the next day i received an e-mail from her like hello i’m sorry that i needed to cancel however you can reschedule fine so i stated okay that’s fine um what dates are you readily available so she sent me the dates that she’s readily available again which was another week out from the day that we were talking so i’m similar to wow you know like you canceled on me and now i can’t like you’re not trying to squeak me in like within the next two days or three days you arrange me another week out however i’m like all right perhaps she’s hectic like maybe she has so many bookends that she can’t squeeze me in possibly i’m simply comprising all these like made these presumptions all right so i rescheduled y’ all the 2nd scheduled conference shows up a lot to you not an hour before we’re supposed to satisfy she cancels she cancels so now there’s no excuse i’m pissed this is expected to be a professional
service this isn’t simply some like ranking thing like this is supposed to be expert this this is an organization like why aren’t you available now i’m just at the point like alright i can’t do this so i just reacted incredibly fast so i just because they have the choice to request a brand-new therapist if you’re not like pleased with the one that you had so i simply immediately like just asked for a brand-new counselor due to the fact that i was simply fed up so right now it much like totally erases the conversation that you had with the previous therapist which i idea was weird due to the fact that i i wanted to paste and copy what i had stated to her about like my introduction because i discovered that as soon as they signed me to another counselor they asked the very same concerns like inform me about yourself so i wanted to try to like copy and paste what i had informed the previous therapist to tell this new therapist however the messages were gone and i’m like all right like that’s unusual like what if i wanted to examine there what if like we were messaging about something essential and she provided me some advice but which she didn’t however i’m stating what if and then everything is just eliminated so um so this man states the exact same thing inform me about yourself blah blah and i’m.
similar to you know what no i’m made with this like i’m not going to sit here and do this whole thing over um i can’t do it so i just can’t i they have a choice to like end your subscription or cancel i canceled and i requested my cash bit like i was going to do another therapist but i was like he most likely gon na do this to me for another two weeks too and then when i go to try to get my refund they’re going to say oh well you were using the cert i do not understand they’re going to attempt to comprise something and state i had the membership for a month so it was no way i could get my refund that two-week mark when she did that the second time i said you know what that’s it and when you cancel the second time it was no seriousness to try to fill me in or try to make. Betterhelp Counseling Customer Service
a extend your workplace hours or extend your hours like you know my last appointment is at this time this day can are you able to consult with me like after that you know like she didn’t try no chance to accommodate me after she canceled and i was similar to this ain’t it so 2 days passed and someone connected to me through email and was like hey i’m sorry.