To begin, you’re going to go through a short screening procedure. Betterhelp Customer Service Associate… and the first question will be if you feel you’re at threat of damaging yourself or others. If that’s the case, you probably won’t be accepted to the platform, instead, you’ll be directed to your local emergency clinic.
If you indicate that you are NOT at risk of hurting yourself or others, you’ll get in the website to get matched to a counselor. From online platform to online platform, this procedure might differ. On BetterHelp, they asked me questions like:
Did I want a counselor with religious leanings?
Did I want a therapist that was experienced with the LGBTQ+ community?
Did I prefer a counselor of the same sex?
What my particular psychological health concerns were?
I’m not sponsored by or connected with BetterHelp in any way. I wasn’t given any type of payment to compose this evaluation, I just felt like the internet required one by an individual who wasn’t getting a kickback for using the service.
How My Therapist Was Familiar With Me
After reviewing my preliminary screenings my therapist started to communicate with me in the virtual counseling room. Here, she would send messages asking me questions about my youth, my current battles, my psychological health history, and any issues I might have (like how my dad has actually been detected with bipolar disorder and among my siblings has actually a diagnosed personality disorder) to help her limit her finest technique for making certain I benefit from treatment.
It’s nice because now when I’m completing kinds at the physician or perhaps just trying to browse life, it helps me to have a name for this thing and it assists other providers, from my dental professional to my GP to understand how best to treat me based on this GAD diagnosis.
Seeking Help for a Life Event
Now, you may not be looking to online therapy for any type of medical diagnosis. Maybe you’re going through a hard time, like a job loss or the loss of a loved one and you wish to talk with a certified counselor to keep your psychological and emotional health constant. Or possibly you currently understand you have seasonal affective disorder and you’re merely searching for support to help you stick to a routine – online therapy is excellent for those things too, you don’t need to go into it heavy and hot looking for somebody to repair you like I did.
This is best when you remain in a scenario where you might not feel comfy revealing yourself verbally. Perhaps you’re squeezing in a session on your lunch break or having your therapist talk you through in the waiting room of your oral surgeon.
So far, I usually choose a phone call, that way I’m not including tension to myself attempting to tidy up my home office however so I’m still getting a more personal way to talk with my therapist besides just talking through instant message.
Video calls can be done on any device with an electronic camera. I have actually done these a couple of times and they’re useful in that sometimes the best method a therapist can assess how you’re doing is by taking a visual survey of you.
my name is nazareth and in today’s video i’m simply going to be discussing my experience with better help um this video remains in no other way to discourage any of you guys enjoying this video to not seek help or guidance or therapy from the service better help this is simply my individual experience um so if you require help at all or you’re worrying or whatever if you need suggestions please seek help whether that be with better help or another counseling service please get help therapy and treatment in general is so advantageous and essential um for us because i understand personally you understand i juggle a lot and you understand my anxiety often it gets the very best of me you know and it always feels excellent to have a professional help you understand um i’m the type of individual that i don’t want to vent or pour or put a lot on the people that i love that’s close to me like i don’t want to drain them with my issues although i will go to them if it’s something like damaging and i need to talk about you know however i’m just not the individual to call somebody every day like oh i’m so stressed or you understand like oh like i just feel like that’s draining pipes so that’s why i searched for counseling i searched for a therapist um better help was constantly mentioned in like other youtubers videos like kelly stamps that i watch i like her um she constantly recommended it or did like um she was sponsored by them so she would always promote it and i resemble you understand what it was a point in my life where like i needed some expert help um just some advice just someone to listen to me um while i vent you know i simply needed that help so i was like let me provide better hope a try and um so i signed up with the regular monthly subscription for about 275 dollars um and i was assigned a counselor and you understand she sends out a message that essentially says like um hi welcome um tell me about yourself i sent out a brief intro about who i am um why i picked betterhelp for help and um so that was that so then she sent me another reaction because whatever was online so it’s like
i think it was arranged for like 3 30 so at 2 30 that day i received an email alert that i have a message from my therapist on the better help website so i log in to learn that she canceled so ideal then and there i’m like all right like maybe something happened you understand like possibly it resembled a last minute thing that she needed to like attend to i’m an extremely comprehending individual if anything so i resembled fine cool like even though i was super excited to finally speak with her to finally you know talk to her i resembled fine it’s all right you know so i just went on about my day so the next day i got an e-mail from her like hi i’m sorry that i needed to cancel but you can reschedule alright so i said all right that’s fine um what dates are you available so she sent me the dates that she’s readily available once again which was another week out from the day that we were talking so i’m similar to wow you know like you canceled on me and now i can’t like you’re not trying to squeak me in like within the next two days or 3 days you arrange me another week out however i resemble fine perhaps she’s busy like maybe she has so many bookends that she can’t squeeze me in possibly i’m just making up all these like made these assumptions all right so i rescheduled y’ all the second scheduled conference shows up a lot to you not an hour prior to we’re supposed to fulfill she cancels she cancels so now there’s no excuse i’m pissed this is expected to be an expert
service this isn’t simply some like ranking thing like this is supposed to be professional this this is a company like why aren’t you offered now i’m just at the point like all right i can’t do this so i just reacted very quick so i just because they have the alternative to ask for a brand-new counselor if you’re not like pleased with the one that you had so i just instantly like just asked for a brand-new counselor since i was just fed up so immediately it similar to entirely wipes out the conversation that you had with the previous counselor which i idea was odd because i i wished to paste and copy what i had said to her about like my intro since i noticed that as quickly as they signed me to another counselor they asked the same concerns like tell me about yourself so i wished to attempt to like copy and paste what i had informed the previous therapist to inform this new therapist however the messages were gone and i’m like all right like that’s strange like what if i wished to look over there what if like we were messaging about something important and she provided me some advice but which she didn’t however i’m saying what if and after that everything is just wiped out so um so this man says the very same thing tell me about yourself blah blah and i’m.
similar to you know what no i’m made with this like i’m not going to sit here and do this whole thing over um i can’t do it so i simply can’t i they have a choice to like end your subscription or cancel i canceled and i requested my cash bit like i was going to do another therapist but i was like he probably gon na do this to me for another two weeks too and after that when i go to try to get my cash back they’re going to say oh well you were using the cert i don’t understand they’re going to attempt to comprise something and say i had the subscription for a month so it was no chance i might get my cash back that two-week mark when she did that the 2nd time i said you know what that’s it and when you cancel the second time it was no seriousness to attempt to fill me in or attempt to make. Betterhelp Customer Service Associate
a extend your workplace hours or extend your hours like you understand my last consultation is at this time this day can are you able to consult with me like after that you understand like she didn’t attempt no chance to accommodate me after she canceled and i was similar to this ain’t it so 2 days went by and someone reached out to me via e-mail and was like hello i’m sorry.