To start, you’re going to go through a short screening process. Betterhelp Director Customer Experience… and the first concern will be if you feel you’re at threat of damaging yourself or others. If that holds true, you probably will not be accepted to the platform, rather, you’ll be directed to your regional emergency room.
If you show that you are NOT at risk of hurting yourself or others, you’ll go into the site to get matched to a therapist. From online platform to online platform, this procedure might vary. On BetterHelp, they asked me questions like:
Did I want a therapist with religious leanings?
Did I desire a therapist that was experienced with the LGBTQ+ neighborhood?
Did I choose a therapist of the exact same sex?
What my specific psychological health concerns were?
I’m not sponsored by or associated with BetterHelp in any way. I wasn’t given any type of payment to compose this review, I just seemed like the internet needed one by an individual who wasn’t getting a kickback for utilizing the service.
How My Therapist Learnt More About Me
After evaluating my initial screenings my therapist began to interact with me in the virtual therapy space. Here, she would send messages asking me questions about my youth, my current battles, my mental health history, and any concerns I might have (like how my dad has been diagnosed with bipolar disorder and among my brother or sisters has actually a diagnosed personality disorder) to help her narrow down her finest technique for making certain I gain from therapy.
It’s nice due to the fact that now when I’m filling out kinds at the physician or even simply attempting to navigate life, it assists me to have a name for this thing and it helps other suppliers, from my dental professional to my GP to understand how best to treat me based on this GAD diagnosis.
Seeking Help for a Life Occasion
Now, you may not be aiming to online treatment for any sort of diagnosis. Maybe you’re going through a hard time, like a task loss or the loss of a liked one and you wish to talk with a qualified therapist to keep your emotional and mental health constant. Or maybe you currently know you have seasonal affective disorder and you’re simply looking for assistance to help you stick to a regular – online therapy is excellent for those things too, you do not need to go into it hot and heavy looking for someone to fix you like I did.
When you’re in a situation where you might not feel comfortable expressing yourself verbally, this is best. Perhaps you’re squeezing in a session on your lunch break or having your therapist talk you through in the waiting space of your oral cosmetic surgeon.
Far, I nearly always pick a phone call, that way I’m not including stress to myself attempting to clean up my house workplace however so I’m still getting a more personal way to talk with my therapist besides just chatting through instant message.
Video calls can be done on any device with a video camera. I’ve done these a number of times and they’re useful because in some cases the best way a therapist can examine how you’re doing is by taking a visual study of you.
my name is nazareth and in today’s video i’m simply going to be discussing my experience with better help um this video remains in no way to dissuade any of you guys viewing this video to not look for help or recommendations or therapy from the service better help this is simply my personal experience um so if you require help at all or you’re worrying or whatever if you require advice please look for help whether that be with better help or another therapy service please get help therapy and therapy in general is essential and so useful um for us due to the fact that i know personally you know i juggle a lot and you understand my stress and anxiety in some cases it gets the very best of me you understand and it always feels great to have a professional help you know um i’m the type of individual that i do not wish to vent or put or put a lot on individuals that i love that’s close to me like i do not want to drain them with my issues although i will go to them if it’s something like detrimental and i require to speak about you know however i’m just not the person to call somebody every day like oh i’m so stressed or you know like oh like i just feel like that’s draining pipes so that’s why i searched for counseling i searched for a therapist um better help was constantly mentioned in like other youtubers videos like kelly stamps that i watch i enjoy her um she always suggested it or simulated um she was sponsored by them so she would always promote it and i’m like you understand what it was a point in my life where like i needed some professional help um just some recommendations just someone to listen to me um while i vent you know i just required that help so i resembled let me offer better hope a shot and um so i joined the regular monthly subscription for about 275 dollars um and i was assigned a therapist and you know she sends a message that essentially states like um hello welcome um inform me about yourself i sent a brief intro about who i am um why i picked betterhelp for help and um so that was that so then she sent me another reaction because whatever was online so it’s like
i believe it was scheduled for like 3 30 so at 2 30 that day i received an email alert that i have a message from my therapist on the better help site so i log in to learn that she canceled so ideal then and there i resemble okay like maybe something happened you know like perhaps it was like a last minute thing that she needed to like attend to i’m a very comprehending individual if anything so i resembled fine cool like even though i was incredibly thrilled to lastly speak to her to lastly you understand speak with her i was like fine it’s okay you understand so i just raved my day so the next day i received an e-mail from her like hey i’m sorry that i had to cancel however you can reschedule all right so i stated alright that’s great um what dates are you available so she sent me the dates that she’s readily available once again which was another week out from the day that we were talking so i’m similar to wow you know like you canceled on me and now i can’t like you’re not attempting to squeak me in like within the next two days or three days you schedule me another week out however i’m like okay possibly she’s hectic like maybe she has numerous bookends that she can’t squeeze me in maybe i’m just making up all these like made these presumptions all right so i rescheduled y’ all the 2nd scheduled meeting turns up a lot to you not an hour before we’re expected to meet she cancels she cancels so now there’s no reason i’m pissed this is expected to be an expert
service this isn’t simply some like ranking thing like this is supposed to be professional this this is a company like why aren’t you readily available now i’m just at the point like all right i can’t do this so i just responded extremely quickly so i just because they have the choice to request a new counselor if you’re not like satisfied with the one that you had so i simply immediately like just requested a new therapist since i was simply fed up so right now it similar to totally wipes out the discussion that you had with the previous counselor which i idea was unusual because i i wished to paste and copy what i had actually said to her about like my introduction due to the fact that i noticed that as soon as they signed me to another counselor they asked the same concerns like tell me about yourself so i wanted to try to like copy and paste what i had informed the previous counselor to tell this brand-new counselor but the messages were gone and i resemble okay like that’s strange like what if i wanted to examine there what if like we were messaging about something important and she gave me some guidance however which she didn’t however i’m stating what if and after that everything is just eliminated so um so this guy states the very same thing inform me about yourself blah blah and i’m.
much like you understand what no i’m done with this like i’m not going to sit here and do this whole thing over um i can’t do it so i simply can’t i they have an alternative to like end your membership or cancel i canceled and i requested my cash bit like i was going to do another therapist but i was like he probably gon na do this to me for another two weeks too and then when i go to try to get my cash back they’re going to say oh well you were using the cert i don’t understand they’re going to try to comprise something and say i had the subscription for a month so it was no other way i could get my money back that two-week mark when she did that the 2nd time i stated you know what that’s it and when you cancel the second time it was no seriousness to attempt to fill me in or try to make. Betterhelp Director Customer Experience
a extend your office hours or extend your hours like you understand my last visit is at this time this day can are you able to meet me like after that you know like she didn’t attempt no chance to accommodate me after she canceled and i was similar to this ain’t it so 2 days went by and somebody reached out to me by means of email and was like hey i’m sorry.